Terms & Conditions - Bookings & Cancellations.

BOOKINGS

All private bookings require a 25% deposit of the total amount. This includes both the services and travel fees. Changes such as number of clients (group booking) and location can be made up to the night before your booking, however this will depend on availability. The remaining amount will be adjusted on the day.

Workshops require an $80 per head deposit, any platter or wine / champagne orders are to be confirmed by no later than 7 days prior. The remaining amount, including any orders placed must be paid in full 2 days prior to your event.

Booking dates can be postponed / moved according to availability.

Deposits must be made electronically via bank transfer / PayID or Paypal. Details will be provided to make your depsit. The remaining amount due can be paid with cash or electronically.

CANCELLATIONS AND REFUNDS:

A client is entitled to a full refund of their deposit if the booking is cancelled at a minimum of 48 hours before the booking time OR cancel in less than 48 hours on sympathetic grounds. These include: Sickness of the client or someone else in the client’s immediate care, an injury that requires emergency care (e.g, being involved in a car accident), an infection like Staph occurring anywhere makeup will be applied on the client’s head / body or on the scalp, and lastly the sudden death of a close relative or close family friend. The client will also be entitled to a refund if I find myself in a position to cancel from my end at any time for any reason and I will do my best to find a replacement artist as soon as possible as a courtesy.

Deposits will NOT be refunded for the following scenarios: no shows, cancellations within 48 hours outside of sympathetic grounds or any other contagious illness / infection that the client has failed to disclose before my arrival which would require me to leave the premises and not perform the service (as stated in the Covid19 safety plan).

TRAVEL AND PARKING FEES.

Travel charges currently remain the same as listed on each service page and will depend on the location the service will be provided at. Travel is currently calculated from Schofields NSW (location will be changing in mid March to Box Hill).

Parking fees will be covered by the client on the day of the booking if there are only paid parking options available.